Welcome to craftedavenueo.com! We are committed to ensuring that your order is delivered in a safe and fast manner. Here are our shipping terms:
Shipping Area
We currently support worldwide delivery services. Whether you are in the city center or in a rural corner, we will strive to deliver your lamps in a timely manner.
Processing Time
Once the order is confirmed, we will process your order within 2 business days. Processing time may be delayed due to holidays, promotions or stock availability, and we will notify you of any changes in a timely manner.
Shipping Method
We work with many well-known logistics companies to provide a variety of shipping methods, such as FedEx, UPS, USPS, etc. The selected shipping method will be confirmed at checkout.
Shipping Cost
Shipping costs vary depending on the order amount and shipping address. The system will automatically calculate and display the shipping cost at checkout. We will periodically run promotions to provide free or discounted shipping services for eligible orders.
Shipment Tracking
Once your order is shipped, we will provide you with a tracking number via email, and you can track the order status at any time through the logistics company’s website.
Damage and Loss
If the goods you received are damaged or missing, please contact us within 24 hours of receiving the package and we will assist you in resolving the issue. We will do our best to replace the damaged product or re-ship it.
Refusal Policy
If you refuse to accept the order, the shipping costs will be borne by you and will be deducted from the refund.
Thank you for choosing craftedavenueo.com, your satisfaction is our greatest pursuit. If you have any questions or special needs related to shipping, please feel free to contact our customer service team, we will be happy to serve you.